At Zebtan, we take great pride in the craftsmanship and quality of our products. Every order is thoroughly inspected before dispatch to ensure it meets our standards. While we do not offer returns or exchanges under normal circumstances, we understand that rare exceptions may occur. Please read the following carefully to understand our policy.

Exchanges for Faulty or Damaged Items

If you receive an item that is damaged, defective, or incorrect, please notify our Customer Support Team within 3 days of delivery. Requests received beyond this timeframe will unfortunately not be eligible for review.

Upon approval, you will be offered one of the following options:

· An exchange with the same or similar in-stock item of equal value

· An online store credit for the amount paid (excluding shipping), which can be used toward any future purchase at www.zebtanofficial.com

To initiate a request, please contact us through:

· Email: zebtanbrand@gmail.com

· Official Social Media Channels

Kindly include your order number, clear photographs of the product in question, and a brief description of the issue.